FAQ

For most homes in Bromley, we recommend professional carpet cleaning every 12-18 months. High-traffic areas and homes with pets or allergies may require more frequent carpet cleaning. Regular professional cleaning helps improve indoor air quality, extends the lifespan of your carpets, and removes dust mites and allergens.

We use professional steam cleaning (hot water extraction) to ensure deep cleaning and effective removal of dirt, stains, and allergens from your carpets. This is the most effective method for carpet cleaning in Bromley.

Our professional cleaning methods can remove a wide range of stains, including pet stains, red wine spills, coffee stains, and food stains.

Drying times vary depending on the type of carpet and the level of soiling, but typically carpets will be dry within 6-8 hours.

Yes, we use eco-friendly cleaning solutions that are safe for your family, pets, and the environment.

Our end of tenancy cleaning in Bromley includes a comprehensive deep clean of the entire property, designed to meet the stringent requirements of most tenancy agreements. This includes: Kitchen cleaning: Cleaning all appliances (oven, hob, extractor fan, fridge, freezer, microwave), cupboards, worktops, sinks, and floors. Bathroom cleaning: Sanitizing and cleaning toilets, showers, baths, sinks, mirrors, and tiles. General cleaning: Dusting, vacuuming, mopping all floors, cleaning windows and mirrors, and removing cobwebs. Carpet cleaning: Professional carpet cleaning to remove stains and odours. Window cleaning: Interior and exterior window cleaning. We aim to leave the property spotless and ready for the next tenant.

Yes, we offer a satisfaction guarantee for all our end of tenancy cleaning services. If your landlord or letting agent is not satisfied with the cleaning, we will return to rectify any issues at no additional cost within 48 hours. We provide a detailed checklist to ensure all cleaning requirements are met.

No, you do not need to be present as long as we have access to the property. However, we recommend being present for the final inspection.

We are experienced in cleaning properties with pets. We will take extra care to remove pet hair and odours.

Yes, we offer end-of-tenancy cleaning services for both tenants and landlords in Bromley.

We proudly serve the entire Borough of Bromley, including: Beckenham Biggin Hill Bromley Bickley Chislehurst Downham Elmstead Hayes Keston Mottingham Orpington Penge Petts Wood Shortlands West Wickham We also cover areas within a 5-mile radius of Bromley, London. If you're unsure whether we cover your location, please don't hesitate to contact us directly.

We offer a wide range of cleaning services including domestic cleaning, window cleaning, commercial cleaning, Airbnb cleaning, carpet cleaning, end-of-tenancy cleaning and tailored custom cleaning packages.

You can get a free tailored quote by visiting our website and filling out the online form, or by contacting us directly via phone or email.

Yes, we offer online bookings through our website for your convenience.

We offer a comprehensive range of cleaning services to meet all your needs, including: Domestic Cleaning: Regular cleaning for your home, tailored to your requirements. Window Cleaning: Sparkling clean windows for your home or business. Commercial Cleaning: Professional cleaning for offices, shops, and other commercial properties. Airbnb Cleaning: Expert cleaning to ensure your Airbnb property is spotless for guests. Carpet Cleaning: Deep cleaning to remove stains and odours from your carpets. End-of-Tenancy Cleaning: Thorough cleaning to ensure your property meets tenancy agreement standards. Tailored Custom Cleaning Packages: We can create a bespoke cleaning plan to suit your specific needs.

Getting a free, personalised quote is easy! You can: Visit our website and fill out the online form. Contact us directly via phone or email

Yes, we offer convenient online bookings through our website. Simply select your desired service, date, and time, and we'll take care of the rest.

Our domestic cleaning services in Bromley are designed to keep your home sparkling clean and tidy. We offer a comprehensive range of cleaning tasks, including: Dusting: All surfaces, furniture, and ornaments. Hoovering: Carpets, rugs, and upholstery. Mopping: Hard floors throughout your home. Kitchen cleaning: Cleaning worktops, sinks, cupboards, appliances, and emptying bins. Bathroom cleaning: Sanitising and cleaning toilets, showers, baths, sinks, mirrors, and tiles. General tidying: Making beds, tidying clutter, and organising living spaces. We understand that every home is unique, so we are happy to tailor our services to meet your specific needs and preferences.

Absolutely! We offer both one-off and regular domestic cleaning services in Bromley. You can choose the frequency that best suits your needs, whether it's weekly, fortnightly, monthly, or just a one-time deep clean.

We understand that things happen. Simply contact us as soon as possible, and we'll do our best to accommodate your request and reschedule your cleaning appointment.

No, our cleaners arrive equipped with all the necessary cleaning supplies and equipment. However, if you have specific preferences for cleaning products, please let us know in advance.

The frequency of window cleaning in Bromley depends on various factors, such as your location, the surrounding environment (e.g., proximity to busy roads or trees), and your personal preferences. For residential properties in Bromley, we generally recommend having your windows cleaned regularly to maintain a clear and sparkling view. However, some homes may benefit from more frequent cleaning, such as every 4 to 6 weeks, especially if: You live near a busy road or construction site. You have trees or plants near your windows. You have pets that frequently leave marks on the windows. You simply prefer the look of freshly cleaned windows more often. Commercial properties, such as shops and offices, may benefit from more frequent window cleaning, perhaps monthly or even bi-weekly, to ensure a professional and welcoming appearance.

Yes, our window cleaning service in Bromley includes cleaning both the interior and exterior surfaces of your windows. We also clean window frames, sills, and ledges as part of our comprehensive service.

Yes, our window cleaning service in Bromley includes cleaning both the interior and exterior surfaces of your windows. We also clean window frames, sills, and ledges as part of our comprehensive service.

We use the latest pure water window cleaning technology. This method involves using purified water that leaves windows streak-free and sparkling clean. It's also environmentally friendly!

Yes, we can safely clean windows at height using our water-fed pole system. This allows us to reach high windows without the need for ladders, ensuring safety and efficiency.

Absolutely! We provide commercial window cleaning services for a wide range of businesses in Bromley, including shops, offices, and restaurants.

We provide professional commercial cleaning services in Bromley for a wide range of businesses and organisations, including: Offices Retail stores and shops Restaurants and cafes Schools and nurseries Healthcare facilities Gyms and leisure centres And more! Contact us to discuss your specific cleaning requirements and we'll tailor a solution for your business.

Yes, we understand that maintaining a clean and hygienic workspace is essential, but we also want to minimise disruption to your operations. We offer flexible scheduling and can provide commercial cleaning services outside of regular business hours, including evenings and weekends.

Our comprehensive commercial cleaning services typically include: General office cleaning: Dusting, hoovering, emptying bins, cleaning kitchens and bathrooms. Floor care: Mopping, vacuuming, and polishing hard floors and carpets. Window cleaning: Interior and exterior window cleaning. Washroom hygiene: Sanitising and restocking washrooms. Waste disposal: Responsible disposal of rubbish and recycling. We can also create a bespoke cleaning plan to meet your specific needs.

Yes, all our cleaners are fully trained and insured. They undergo thorough background checks and receive ongoing training to ensure they provide the highest standard of cleaning.

Yes, we are committed to using eco-friendly cleaning products whenever possible. These products are safe for your employees, customers, and the environment.

Our comprehensive Airbnb cleaning service in Bromley is designed to ensure your property is spotless, welcoming, and ready for your next guests. We go beyond basic cleaning to provide a truly exceptional experience. Our services include: Thorough cleaning of the entire property: This includes kitchens, bathrooms, bedrooms, living areas, and hallways. We pay attention to detail, ensuring all surfaces are cleaned and sanitised. Changing bed linens and towels: We provide fresh, clean linens and towels for each new guest, ensuring a comfortable and hygienic stay. Restocking toiletries and essential supplies: We replenish toiletries, such as soap, shampoo, and toilet paper, as well as other essential supplies like bin bags and washing-up liquid. Kitchen cleaning and sanitising: We thoroughly clean all kitchen appliances, worktops, cupboards, and sinks. Bathroom cleaning and sanitising: We ensure bathrooms are sparkling clean and hygienic, with special attention to toilets, showers, and baths. Rubbish removal and recycling: We responsibly dispose of all rubbish and recycling. Checking and reporting any maintenance issues: We keep an eye out for any maintenance issues and report them to you promptly. We can also accommodate special requests, such as key handling and laundry services, to ensure a seamless experience for you and your guests.

We understand that last-minute bookings are common in the Airbnb world. We strive to accommodate last-minute Airbnb cleaning requests in Bromley whenever possible. Please contact us directly to check availability and we'll do our best to fit you in.

Yes, we specialise in providing efficient and reliable cleaning services between guest stays, ensuring a quick turnaround and minimising vacancy time for your Airbnb property

Absolutely! We can take care of laundry services, including washing, drying, and ironing bed linens and towels, so you don't have to.

Booking your cleaning service with us is easy and convenient! You can book online through our website, where you can select your preferred service, date, and time. Alternatively, you can contact us via phone or email, and our friendly team will be happy to assist you with your booking and answer any questions you may have.

We offer a variety of payment methods for your convenience, including: Credit/debit cards (Visa, Mastercard, American Express) Bank transfers Cash Payment details will be provided upon booking confirmation.

We understand that plans can change, so we offer flexible booking and cancellation policies: Cancellation: If you need to cancel your booking, please provide at least 8 hours' notice. Cancellations made within 12 hours of the scheduled cleaning time will incur a £35 charge. Reschedule: You can reschedule your booking free of charge if you provide at least 12 hours' notice.

All consumables, including cleaning products, hoovers, and mops, are included in the price of your cleaning session. We use high-quality, eco-friendly cleaning products to ensure the best possible results for your home or business.

Yes, we offer discounts for customers who book regular cleaning services. Contact us for more information about our special offers and discounted rates.